Post · Pay · Professionals

Home repairs without
the nonsense.

Middleman connects homeowners with credential-checked plumbing, electrical, HVAC, and handyman professionals. One flat diagnostic fee, a firm quote before any work starts, and your payment held securely until you approve the finished work.

$50flat diagnostic fee
100%firm quotes before work starts
Payment heldreleased when you approve
30 daysworkmanship warranty
How it works

From problem to fixed, in four steps

No phone tag, no mystery pricing, no paying strangers up front.

1

Post your issue

Describe the problem in the app and get a free, no-obligation estimate range instantly. Book a visit — right away or scheduled for a time window that suits you — with a flat $50 diagnostic fee. That’s all you pay to start.

2

A credential-checked pro diagnoses it

A background-checked pro — license-verified for trade work — accepts your job. You see their name, credentials, vehicle, and live arrival status the whole way.

3

Approve a firm quote

After the on-site diagnostic you get one written price — labor, parts, and fees itemized — with a market check showing where it lands against real Central Florida prices for the same repair. Your $50 diagnostic visit (your pro’s $40 + the $10 booking fee) paid for the visit and isn’t deducted from this price. No surprises, ever. Decline and owe nothing more.

4

Pay only when you say it’s done — and know the price is fair before you do

Every quote comes with a market check: a simple slider shows where the price lands against real Central Florida jobs for the same repair, so you know whether it’s typical, below, or above — before you approve. Your payment is then held securely by our payment processor (Stripe) while the work happens; the pro is paid only after you inspect and confirm the job is complete. If something’s wrong, open a dispute and your payment stays frozen while our team reviews it. Every approved job is backed by your pro’s 30-day workmanship warranty: if the fix fails within a month, file a claim in the app and your pro returns to make it right at no charge. The market check, the payment protection, and the warranty only exist when the job runs through Middleman — that’s the point of paying in the app.

The app

Your repair, from your pocket

Describe the issue once — our Scope Assistant asks the smart follow-ups, your pro arrives prepared, and every dollar is visible before you approve it.

Don’t just look at it — tap through it.

Our interactive demo puts a homeowner’s phone and a pro’s phone side by side. Post a job, then switch seats: accept it, quote it, and get paid — sample data only, nothing real, no signup.

Launch the demo
Services

The trades every home depends on

Plumbing, electrical, and HVAC pros are license-verified for their trade, and every Middleman professional — including handymen — has insurance verified and a background check completed before they can accept a single job.

Plumbing

Leaking fixtures, clogged drains, running toilets, low water pressure, water heaters, and more.

Electrical

Dead outlets, tripping breakers, light fixture and ceiling fan installs, panel issues, and more.

HVAC

AC not cooling, heat not working, thermostat installs, airflow problems, and seasonal tune-ups.

Handyman

Small non-trade fixes — drywall patches, doors, TV mounting, furniture assembly. Jobs up to $2,500.

Pricing

Transparent, from the first tap

You always know the price before anyone touches a wrench.

Diagnostic visit

$50 flat

A pro comes out, finds the real problem, and writes a firm quote. It pays for the on-site diagnosis, separate from the repair price.

The repair

Firm quote

Labor + parts, itemized in writing, plus a 5% service fee. The price you approve is the price you pay.

Payment protection

Included

Your payment is held by our payment processor and released to the pro only after you confirm the work is complete.

Some jobs skip the diagnostic entirelyRoutine Care

Common, well-defined jobs have one flat price — no $50 diagnostic, no quote to wait for. Book instantly, pick a time window that fits, and the all-in total — service price plus the 5% service fee — is shown before you book, and that’s exactly what you pay.

Drain clear $265 Ceiling fan install $249 HVAC tune-up $219 Thermostat swap $179 TV mount $189

Card and bank (ACH) payments are processed securely by Stripe. Middleman never stores your card details. Wondering what your repair usually runs? Browse the Clermont price guide — typical ranges for 20 common jobs ›

For professionals

Stop paying for leads. Start getting paid for work.

Middleman Pro sends real, paid jobs to licensed plumbers, electricians, and HVAC techs — customers have already secured the $50 diagnostic fee before you accept — it’s captured the moment you take the job.

93%

You keep 93 cents of every dollar

One flat 7% referral fee on labor + parts. No subscriptions, no per-lead charges, no bidding wars against six other contractors.

$0

Free, serious leads

Every job in your feed is a real customer whose diagnostic fee is already secured. Accept it and the visit is yours — first come, first served.

100%

Payment secured up front

The customer pays the full quote up front — held by Stripe — before you start the repair. No invoicing, no chasing checks — payouts go straight to your bank via Stripe.

Join as a pro

Credential-verified pros only — we check licenses and insurance and run background checks before your first job.

Refunds & disputes

What happens if something goes wrong

Cancellations

Cancel an active search any time and the hold is released. After a pro accepts an ASAP job: cancel before they head out and you're fully refunded; once they're driving, $25 of the visit fee covers their trip; once they've arrived, the visit fee compensates their visit. Scheduled visits cancel free until 24 hours before the appointment — inside 24 hours the visit fee is kept (your pro reserved the slot). After the diagnostic, if you decline the quote, no further charges apply — the diagnostic fee covers the visit.

Payment protection

Repair payments are never sent directly to the professional. Funds are held by our payment processor and released only after you inspect the work and confirm completion in the app.

30-day workmanship warranty

Every approved job is covered by your pro’s workmanship warranty for 30 days after you confirm completion. If the work fails or stops working in that window, file a claim from the job screen with a description and photos — your pro returns to make it right at no charge to you, and if they can’t or won’t, escalate in the app: Middleman reviews the claim and can arrange another repair or a refund at the contractor’s expense.

Disputes

If work is incomplete or not as quoted, open a dispute from the job screen — the payment is frozen immediately. Our team reviews the job record, the quote, and the conversation, then resolves it: either the work is corrected, the payment is released, or your money is refunded. Most disputes are resolved within 3 business days.

Refunds

Approved refunds are returned to your original payment method. Card refunds typically appear within 5–10 business days; bank (ACH) refunds may take slightly longer.

FAQ

Questions, answered

How are the professionals checked?

Every pro applies with their credentials and business details. We verify trade licenses (plumbing, electrical, HVAC) against state records and proof of insurance before they can see a single job. Background checks run through a licensed third-party provider and screen the business owner or principal — on team accounts, each technician passes their own check before being assigned a visit. In the app you always see who's coming — name, photo, license number where applicable, vehicle, and plate — before they arrive.

What does the $50 diagnostic fee cover?

The trip and a professional on-site assessment of the problem, ending in a firm written quote. The $50 is two charges: your pro’s $40 visit charge — the visit is their service, and you see their business name and license number the moment they accept — plus Middleman’s $10 booking fee. It isn’t deducted from the repair price. If you decline the quote, you owe nothing more — and the visit becomes a credit for another Middleman pro to assess the same job.

Can the price change after I approve the quote?

No. The quote you approve — labor, parts, and fees, itemized — is the price you pay. If the pro discovers genuinely new work, they send a revised quote and you approve or decline it before anything continues.

When is the professional actually paid?

Your payment is held by our payment processor (Stripe) when you accept the quote. It's released to the pro only after they mark the job complete and you inspect and confirm it in the app.

What if something goes wrong with the work?

Open a dispute from the job screen and the payment freezes immediately. Our team reviews the job record, quote, photos, and conversation, then either has the work corrected, releases payment, or refunds you. Most disputes resolve within 3 business days.

What if the repair fails a week later?

Every approved job carries a 30-day workmanship warranty. File a claim from the job screen with a description and photos — your pro has 7 days to schedule a free return visit to make it right. If they decline, don’t respond, or the fix doesn’t hold, Middleman reviews the claim and can arrange another repair or refund you, at the contractor’s expense — not yours.

What is Routine Care?

Well-defined jobs — clearing a drain, installing a ceiling fan, an HVAC tune-up — don’t need a diagnostic visit. Routine Care gives them one flat price: book instantly, pick an arrival window, and you pay the listed price plus the 5% service fee — shown as one all-in total before you confirm. Payment protection and the 30-day warranty apply just the same.

Do you handle small handyman jobs?

Yes — drywall patches, door and window repairs, TV mounting, furniture assembly, and similar non-trade fixes. Florida’s handyman exemption allows this kind of minor, non-trade work when the whole job stays under $2,500, and Middleman enforces that cap in the app. Handyman pros have insurance verified and background checks completed like every other Middleman professional.

Where is Middleman available?

We're launching first in Central Florida (Clermont and the greater Orlando area) with plumbing, electrical, HVAC, and handyman services. Join the waitlist and we'll email you the moment we're live in your area.

I'm a licensed contractor — what does it cost to join?

Nothing up front. No subscription, no lead fees. Middleman keeps a flat 7% referral fee on labor + parts when you complete a paid job — you keep 93%, paid out to your bank through Stripe.

Early access

Be first in line

Middleman is launching soon. Join the waitlist and we'll email you when we go live — homeowners get priority booking, pros get first pick of their service area.

Prefer email? Reach us anytime at mm@middleman.llc — we answer every message.