Post · Pay · Professionals

Home repairs without
the runaround.

Middleman connects homeowners with vetted plumbing, electrical, HVAC, and handyman professionals. One flat diagnostic fee, a firm quote before any work starts, and your payment held safely in escrow until the job is done right.

$50flat diagnostic fee
100%firm quotes before work starts
Escrowpay only when it’s done
30 daysworkmanship warranty
How it works

From problem to fixed, in four steps

No phone tag, no mystery pricing, no paying strangers up front.

1

Post your issue

Describe the problem in the app and get a free, no-obligation estimate range instantly. Book a visit — right away or scheduled for a time window that suits you — with a flat $50 diagnostic fee. That’s all you pay to start.

2

A vetted pro diagnoses it

A licensed, background-checked professional accepts your job. You see their name, credentials, vehicle, and live arrival status the whole way.

3

Approve a firm quote

After the on-site diagnostic you get one written price — labor, parts, and fees itemized. Your $50 diagnostic paid for the visit and isn’t deducted from this price. No surprises, ever. Decline and owe nothing more.

4

Pay from escrow when it’s done right

Your payment is held securely by our payment processor (Stripe) while the work happens — the pro is only paid after you inspect and confirm the job is complete. If something’s wrong, our team steps in and makes it right. And every approved job is backed by a 30-day workmanship warranty: if the fix fails within a month, file a claim in the app and it gets made right at no charge to you.

The app

Your repair, from your pocket

Describe the issue once — our Scope Assistant asks the smart follow-ups, your pro arrives prepared, and every dollar is visible before you approve it.

Don’t just look at it — tap through it.

Our interactive demo puts a homeowner’s phone and a pro’s phone side by side. Post a job, then switch seats: accept it, quote it, and get paid — sample data only, nothing real, no signup.

Launch the demo
Services

The trades every home depends on

Plumbing, electrical, and HVAC pros are license-verified for their trade, and every Middleman professional — including handymen — is insured and background-checked before they can accept a single job.

Plumbing

Leaking fixtures, clogged drains, running toilets, low water pressure, water heaters, and more.

Electrical

Dead outlets, tripping breakers, light fixture and ceiling fan installs, panel issues, and more.

HVAC

AC not cooling, heat not working, thermostat installs, airflow problems, and seasonal tune-ups.

Handyman

Small non-trade fixes — drywall patches, doors, TV mounting, furniture assembly. Jobs up to $2,500.

Pricing

Transparent, from the first tap

You always know the price before anyone touches a wrench.

Diagnostic visit

$50 flat

A pro comes out, finds the real problem, and writes a firm quote. It pays for the on-site diagnosis, separate from the repair price.

The repair

Firm quote

Labor + parts, itemized in writing, plus a 5% escrow & safety fee. The price you approve is the price you pay.

Escrow protection

Included

Your payment is held by our payment processor and released to the pro only after you confirm the work is complete.

Some jobs skip the diagnostic entirelyRoutine Care

Common, well-defined jobs have one flat price — no $50 diagnostic, no quote to wait for. Book instantly, pick a time window that fits, and the all-in total — service price plus the 5% escrow & safety fee — is shown before you book, and that’s exactly what you pay.

Drain clear $159 Ceiling fan install $195 HVAC tune-up $129 Thermostat swap $170 TV mount $119

Card and bank (ACH) payments are processed securely by Stripe. Middleman never stores your card details.

For professionals

Stop paying for leads. Start getting paid for work.

Middleman Pro sends real, paid jobs to licensed plumbers, electricians, and HVAC techs — customers have already secured the $50 diagnostic fee before you accept — it’s captured the moment you take the job.

93%

You keep 93 cents of every dollar

One flat 7% referral fee on labor + parts. No subscriptions, no per-lead charges, no bidding wars against six other contractors.

$0

Free, serious leads

Every job in your feed is a real customer whose diagnostic fee is already secured. Accept it and the visit is yours — first come, first served.

100%

Guaranteed payment

The customer pays your full quote into escrow before you start the repair. No invoicing, no chasing checks — payouts go straight to your bank via Stripe.

Join as a pro

Licensed & insured pros only — we verify credentials and run background checks before your first job.

Refunds & disputes

Our promise if something goes wrong

Cancellations

Cancel an active search any time and the hold is released. After a pro accepts an ASAP job: cancel before they head out and you're fully refunded; once they're driving, $25 of the visit fee covers their trip; once they've arrived, the visit fee compensates their visit. Scheduled visits cancel free until 24 hours before the appointment — inside 24 hours the visit fee is kept (your pro reserved the slot). After the diagnostic, if you decline the quote, no further charges apply — the diagnostic fee covers the visit.

Escrow protection

Repair payments are never sent directly to the professional. Funds are held in escrow and released only after you inspect the work and confirm completion in the app.

30-day workmanship warranty

Every approved job is covered for 30 days after you confirm completion. If the work fails or stops working in that window, file a claim from the job screen with a description and photos — your pro returns to make it right at no charge, and if they can’t or won’t, Middleman steps in to arrange a repair or a refund.

Disputes

If work is incomplete or not as quoted, open a dispute from the job screen — escrow is frozen immediately. Our team reviews the job record, the quote, and the conversation, then resolves it: either the work is corrected, the payment is released, or your money is refunded. Most disputes are resolved within 3 business days.

Refunds

Approved refunds are returned to your original payment method. Card refunds typically appear within 5–10 business days; bank (ACH) refunds may take slightly longer.

FAQ

Questions, answered

How are the professionals vetted?

Every pro applies with their trade license, insurance, and business details. We verify credentials and run a background check before they can see a single job. In the app you always see who's coming — name, photo, license number, vehicle, and plate — before they arrive.

What does the $50 diagnostic fee cover?

The trip and a professional on-site assessment of the problem, ending in a firm written quote. The $50 pays for the on-site diagnosis and isn’t deducted from the repair price. If you decline the quote, you owe nothing more — and the fee becomes a credit for another Middleman pro to assess the same job.

Can the price change after I approve the quote?

No. The quote you approve — labor, parts, and fees, itemized — is the price you pay. If the pro discovers genuinely new work, they send a revised quote and you approve or decline it before anything continues.

When is the professional actually paid?

Your payment goes into escrow held by our payment processor (Stripe) when you accept the quote. It's released to the pro only after they mark the job complete and you inspect and confirm it in the app.

What if something goes wrong with the work?

Open a dispute from the job screen and escrow freezes immediately. Our team reviews the job record, quote, photos, and conversation, then either has the work corrected, releases payment, or refunds you. Most disputes resolve within 3 business days.

What if the repair fails a week later?

Every approved job carries a 30-day workmanship warranty. File a claim from the job screen with a description and photos — your pro has 7 days to schedule a free return visit to make it right. If they decline, don’t respond, or the fix doesn’t hold, Middleman reviews the claim and can arrange another repair or refund you, at the contractor’s expense — not yours.

What is Routine Care?

Well-defined jobs — clearing a drain, installing a ceiling fan, an HVAC tune-up — don’t need a diagnostic visit. Routine Care gives them one flat price: book instantly, pick an arrival window, and you pay the listed price plus the 5% escrow & safety fee — shown as one all-in total before you confirm. Escrow protection and the 30-day warranty apply just the same.

Do you handle small handyman jobs?

Yes — drywall patches, door and window repairs, TV mounting, furniture assembly, and similar non-trade fixes. Florida law lets insured handymen take on minor work as long as the whole job stays under $2,500, and Middleman enforces that cap in the app. Handyman pros are insured and background-checked like every other Middleman professional.

Where is Middleman available?

We're launching first in Central Florida (Clermont and the greater Orlando area) with plumbing, electrical, HVAC, and handyman services. Join the waitlist and we'll email you the moment we're live in your area.

I'm a licensed contractor — what does it cost to join?

Nothing up front. No subscription, no lead fees. Middleman keeps a flat 7% referral fee on labor + parts when you complete a paid job — you keep 93%, paid out to your bank through Stripe.

Early access

Be first in line

Middleman is launching soon. Join the waitlist and we'll email you when we go live — homeowners get priority booking, pros get first pick of their service area.

Prefer email? Reach us anytime at elijahmiller0127@gmail.com — we answer every message.