Delete your Middleman account
Middleman App LLC · applies to customer and contractor accounts
You can delete your Middleman account and the personal data associated with it at any time. There are two ways to do it — you do not need the app installed to request deletion.
Option 1 — In the app (fastest)
- Open the Middleman app and sign in.
- Go to Profile → Delete account.
- Review the confirmation notice and confirm. Your account is processed immediately and you are signed out.
Option 2 — Request it by email
Email
mm@middleman.llc with the subject line
“Delete my account”, sent from the email address on your Middleman account. We will verify the request and complete it within 30 days, then confirm by reply.
What deletion does
- Your profile is anonymized and your personal identifiers (name, email, phone, address, photos) are removed from your account record and job history.
- Your login is disabled and your email address is freed up (it can be used to create a fresh account later).
- Your saved payment methods are deleted with our payment processor (Stripe).
What is retained, and why
Some records survive deletion in de-identified or limited form, as required or permitted by law:
- Transaction and tax records (kept 7 years — tax and accounting law, chargeback defense).
- Records of completed jobs, disputes, and warranty claims in de-identified form.
- Ratings and reviews in anonymized form.
- For contractors: background-screening status records, disposed of securely per our Privacy Policy.
Active jobs pause deletion. If you have a job in progress or a payment being held or processed, deletion is declined until the job completes and funds settle — finish or cancel the job first, then delete. This protects both sides of an open transaction.
Full details are in Sections 10–11 of our Privacy Policy. Questions: mm@middleman.llc.
Middleman App LLC · Clermont, FL · August 2026